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contact48x.png Contact Us
 
If you are experiencing any issues with the portal or would like to enroll your study, you may use any of the contact methods listed below.
 
 

Study Questions

For urgent matters regarding an ongoing study, please contact the study administrator in your organization or the Charles River study director directly.
 

Web

Contact Us form

 

Email

 

Phone

Charles River Laboratories International, Inc.

1.877.274.8371 (US and Canada)

+800.3195.3430* (International)
 
* Do not dial "1" after your country code

 

People collaborating 

 

Charles River Laboratories International, Inc.
251 Ballardvale Street
Wilmington, MA 01887
1.781.222.6000

 

Product & Service Inquiries:
1.877.274.8371 (US and Canada)
+800.3195.3430* (International)
* Do not dial "1" after your country code
 
 
 

 
Web​ Email Phone​
To reach us on the web, please use the Contact Us form.  Your support question will be routed to our customer support team.​
Send your support e-mail messages to mycharlesriver@crl.com. Please include any contact information in case we need to reach you.​
To reach us by phone, please call:
1.877.274.8371 (US and Canada)
+800.3195.3430* (International)
​